Frequently Ask Questions (FAQ)
Plan Analyst has been sold since 1986. Thousands of offices have purchased Plan Analyst making it the most widely used software tool for code studies and plan checks. We have users in all 50 states and around the world. Most of our customers have purchased multiple versions through the years. Code studies and plan reviews for thousands of projects are completed every year using Plan Analyst.
Our “Product as a Service” business model enables us to combine our product and accompanying support services (ongoing software development and bug fixes, and traditional user support). In practice, this means you are leasing the software from us which enables us to consistently and sustainably fund the business to ensure we will be able to continue to support you for many more decades.
After you have placed your order you will receive an email with a download link and license key. You are not physically mailed anything. You will also have ongoing access to the download link and license via the “My Account” link on www.plananalyst.com (you created your username and password to My Account during the purchase process).
Plan Analyst is a Windows based program and does not have any special system requirements. It will run on computers using Windows 10, and older versions of Windows including 95, NT, 98, 2000, XP, Vista, etc. Plan Analyst requires about 5mb of space on your hard drive.
All of the questions in the check list and most of the analysis report items are stored in files that can be edited. You also have the ability to add code requirements and to add to the check list. You can make these changes permanent by changing the data file using the setup section of Plan Analyst, or you can edit specific reports for special conditions.
The input (project description) for a project can take from several to 30 minutes, but ultimately depends on the complexity of the project. For example, a 20 story office building can be evaluated in about 20 minutes. After you complete your building description input the analysis report is created in seconds.
This happens when the display resolution is set too low.
- For standard screens, the minimum resolution is 1280 by 1024 pixels.
- For wide screens, the minimum resolution is 1366 by 768 pixels.
To check and/or change:
- Open your Control Panel
- Select Display
- Select Setup
- Move pointer until you get the correct setting.
- Click OK
Note: This procedure will vary slightly depending on your operating system.
The Sign Calculator handles up to 2 supports.
Nearly every version of the IBC moves code requirements around in the code. When a new use is added, it moves all the rest of the uses below it up one number. Example: In the previous code, you selected office but when you run it with a newer code, you get parking garage. If this file was copied to a newer Plan Analyst code version, there would be some wrong code references. The exception is the 2018 cycle. There were no new uses added in the 2018 code cycle, so Plan Analyst for the 2018 IBC can read (.CSb) files you created with Plan Analyst for the 2015 IBC, but that would not be the case for other versions.
Plan Analyst is a design tool (like CAD is a tool for designers) to help designers comply with building codes and structural design requirements – it performs a plan review / code study. It does not replace the requirement for plans to be stamped by a design professional.
The “Projects” folder, which Plan Analyst should create during installation, was not created. Sometimes, the Windows security settings on your computer do not allow Plan Analyst to create a folder in which to save projects and so projects cannot be saved.
To correct this, you will need to add the Projects folder manually per the instructions below (Note: Different Windows versions function slightly different so you might need to make minor adjustments to this procedure):
- Open Windows’ “File Explorer”. It is usually on your taskbar or your screen.
- Click “This PC”
- Double Click “Local Disk (C:)”
- Scroll down and find the “Program Files (x86)” folder. Double click on Program Files (x86)
- Scroll down and find the “Plan Analyst” folder. Double Click on the Plan Analyst folder.
- Find the Plan Analyst product that is missing the “Projects” folder and double click on it.
- You will see a list of Plan Analyst files in the folder. Find and right click on the PA Icon.
- Click on “New” then on “Folder”. A new Folder will show up at the top of the list
- Change name to “Projects” and press “Enter”
- Click X in the upper right corner to exit “File Explorer”
Plan Analyst will now save and retrieve projects correctly.
Project files are given a .csb file extension. They are kept in the following location: Local Disk (C:) Program Files (x86) / Plan Analyst / Plan Analyst for 2015 IBC / Projects / filename.csb.
- The “Plan Analyst” folder may be named “Ben Weese & Associates” in older versions of the software.
- The product name (“Plan Analyst for the 2015 IBC” in the example above) will vary based on the product(s) you have purchased.